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Report -
We received a number of comments and concerns from the public regarding domiciliary care provision at an event. We responded to this by carrying out further work to gather feedback of domiciliary care services to identify if they were meeting needs. -
News -
CQC’s new #DeclareYourCare campaign encourages people to speak up about their experiences of care – both good and bad - which is essential for helping health and social care services learn and improve the quality of care. -
News -
Over the last few months, we have been exploring ideas to extend our reach and connect with more isolated and digitally excluded local people during the Covid pandemic. -
News -
Nominations for the 2022 STAR Awards are now closed* -
News -
Healthwatch England have recently devised the 'Your Care, Your Way' campaign to highlight the importance of accessible information within health and social care. -
Blog -
Julie Christie – Social Prescriber, Greater Middlesbrough Primary Care Network -
News -
Redcar & Cleveland Borough Council are currently planning future residential and home care services which will better meet the needs of those they support now and in the future. -
Blog -
Delivering bespoke care to adults in and around East Cleveland. -
News -
NHS health workers will be striking on four out of five days in the week beginning Monday 6 February – the most since industrial action got underway in December. -
Report -
As part of Redcar and Cleveland Borough Council’s Fair Cost to Care Exercise, we worked in collaboration to produce a survey. -
Blog -
Forget Me Not cards were designed to help people living with dementia, with learning difficulties or physical disabilities as well as those who are too poorly or frail to communicate their needs and preferences when they are in hospital. -
Blog -
Vitti is a Senior Support Worker and part of her role is to have a duty of care to ensure that the people we support receive the best care/support required to lead a happy and fulfilled life. -
Blog -
I offer services to Deaf, hard of hearing and those seeking advice and guidance around possible hearing loss. -
Blog -
Nur Fitness is based in Middlesbrough and is an award winning community organisation which is very passionate and dedicated to helping women & children become healthier. -
News -
‘Share for Better Care’, a new campaign launched by Healthwatch, aims to help address health inequalities across England.
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News -
We had a record amount of nominations this year. See below for details of each nomination #HWSTSTARS -
News -
Celebrating those who have gone above and beyond in health and social care! See below for all those nominated, shortlisted and winners from each category.
#HWSTSTARS -
Blog -
MATRIX Neurological is a registered charity based in Middlesbrough that works Tees Valley wide. Lived experience led we support children and young people living with the effects of an acquired brain injury following an accident or illness. We also provide peer-led practical and emotional support to their families. -
Blog -
Lorna is the Active Forests Coordinator for Guisborough Forest which is one of four Forestry England sites across the UK that are leading green social prescribing projects. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
Report -
We received a complaint regarding Ward 12 at The James Cook University Hospital which had been routed via the Department of Health, CQC and Healthwatch England. -
Report -
The Eye Clinic Liaison Officer (ECLO) service at James Cook University Hospital provides support to people with sight loss. The aim of this work was to gather the views of service users to evaluate the benefits and impact of the service. -
Report -
We regularly attend the North East Ambulance Service Healthwatch Forum. At a previous meeting, we were informed that the next meeting would focus on the 111 service and that this would involve a discussion and opportunity to feed back local views. -
Report -
Outpatient services have been identified as a priority for NHS South Tees Clinical Commissioning Group. We were approached by NHS South Tees Clinical Commissioning Group to support them to complete this piece of work. -
Report -
We asked 41 patients from Redcar Primary Care Hospital and James Cook University Hospital about their experiences of appointments. -
Report -
We conducted an Enter & View at the Audiology Department at James Cook University Hospital to see how patients with hearing loss are supported. -
Report -
Stroke rehabilitation was highlighted as a priority area for South Tees Clinical Commissioning Group through its IMProVE programme (Integrated Management and Proactive Care for the Vulnerable and Elderly). -
News -
We'd like to hear about your experiences of living with arthritis, to help improve services and celebrate those that work well. -
News -
NHS leaders across the North East and North Cumbria are encouraging people to get involved in a series of engagement roadshows taking place this autumn. -
News -
THE children’s critical care unit at The James Cook University Hospital in Middlesbrough has become one of the first units of its kind in the country to be independently commissioned to provide high dependency care. -
News -
We'd like to ask anyone who wants to thank those who have helped them during the COVID-19 crisis to get in touch, and we'll share these messages across our platforms. -
News -
A leading lung cancer doctor has called on people across the region to contact their GP if they are worried about potential lung cancer symptoms. -
News -
People across Teesside are being asked to share their views to help improve mental health and learning disability services.