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Report -
We received a complaint regarding Ward 12 at The James Cook University Hospital which had been routed via the Department of Health, CQC and Healthwatch England. -
Report -
The Eye Clinic Liaison Officer (ECLO) service at James Cook University Hospital provides support to people with sight loss. The aim of this work was to gather the views of service users to evaluate the benefits and impact of the service. -
Report -
We regularly attend the North East Ambulance Service Healthwatch Forum. At a previous meeting, we were informed that the next meeting would focus on the 111 service and that this would involve a discussion and opportunity to feed back local views. -
Report -
Outpatient services have been identified as a priority for NHS South Tees Clinical Commissioning Group. We were approached by NHS South Tees Clinical Commissioning Group to support them to complete this piece of work. -
Report -
We asked 41 patients from Redcar Primary Care Hospital and James Cook University Hospital about their experiences of appointments. -
Report -
We conducted an Enter & View at the Audiology Department at James Cook University Hospital to see how patients with hearing loss are supported. -
Report -
Stroke rehabilitation was highlighted as a priority area for South Tees Clinical Commissioning Group through its IMProVE programme (Integrated Management and Proactive Care for the Vulnerable and Elderly). -
News -
We'd like to hear about your experiences of living with arthritis, to help improve services and celebrate those that work well. -
News -
NHS leaders across the North East and North Cumbria are encouraging people to get involved in a series of engagement roadshows taking place this autumn. -
News -
CQC’s new #DeclareYourCare campaign encourages people to speak up about their experiences of care – both good and bad - which is essential for helping health and social care services learn and improve the quality of care. -
News -
THE children’s critical care unit at The James Cook University Hospital in Middlesbrough has become one of the first units of its kind in the country to be independently commissioned to provide high dependency care. -
News -
We'd like to ask anyone who wants to thank those who have helped them during the COVID-19 crisis to get in touch, and we'll share these messages across our platforms. -
News -
A leading lung cancer doctor has called on people across the region to contact their GP if they are worried about potential lung cancer symptoms. -
News -
People across Teesside are being asked to share their views to help improve mental health and learning disability services. -
News -
SOUTH Tees Hospitals NHS Foundation Trust has become one of only three NHS trusts in the country to have three of its own surgical robots - and now has the potential to become a national centre of excellence. -
Report -
In October 2020 we launched our GPs, Ongoing Treatments and Wellbeing survey. -
Blog -
Working with those who have become marginalised through substance misuse and/or their mental health. -
News -
Nominations for the 2022 STAR Awards are now closed* -
News -
Healthwatch England have recently devised the 'Your Care, Your Way' campaign to highlight the importance of accessible information within health and social care. -
Advice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect. -
News -
The NHS is already facing record demand on urgent and emergency care services. Industrial action means these services will be under increased pressure so it is vital that people use the services available appropriately. -
News -
NHS health workers will be striking on four out of five days in the week beginning Monday 6 February – the most since industrial action got underway in December. -
News -
A 72-hour walkout by junior doctors across England next week looks set to impact patient services more widely than previous health staff strikes. -
Blog -
Forget Me Not cards were designed to help people living with dementia, with learning difficulties or physical disabilities as well as those who are too poorly or frail to communicate their needs and preferences when they are in hospital. -
Advice and Information -
In January we held 3 workshops with members of the public to inform their new patient involvement strategy. -
Blog -
Judith is a Cancer Community Development Worker for the NHS and her role is to engage with community groups to raise awareness of health lifestyles. -
Blog -
Yvonne has been a Therapeutic Care Volunteer for 10 years and is also a Governor for James Cook Hospital -
Blog -
Jemma works as a Patient Involvement Facilitator at James Cook University Hospital. -
Blog -
I offer services to Deaf, hard of hearing and those seeking advice and guidance around possible hearing loss. -
News -
We held our Blood, Sweats and Tears event on World Menopause Day 18 October 2023 at the Riverside Stadium, Middlesbrough. -
News -
‘Share for Better Care’, a new campaign launched by Healthwatch, aims to help address health inequalities across England.
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Blog -
Ellie works for People First Independent Advocacy, a charity offering statutory and non-statutory services in the Teesside area. -
News -
We had a record amount of nominations this year. See below for details of each nomination #HWSTSTARS -
News -
Celebrating those who have gone above and beyond in health and social care! See below for all those nominated, shortlisted and winners from each category.
#HWSTSTARS -
Blog -
MATRIX Neurological is a registered charity based in Middlesbrough that works Tees Valley wide. Lived experience led we support children and young people living with the effects of an acquired brain injury following an accident or illness. We also provide peer-led practical and emotional support to their families.