News and reports | Healthwatch Redcar And Cleveland

Healthwatch Magnifying Glass

Annual Report 2015-16

Find out our highlights from 2015 to 2016, including who we engaged with, our focus areas, and our impacts.

Shaping Mental Health Services Together Report front cover

Shaping Mental Health Services Together

We hosted an event on Wednesday 16 March in collaboration with North East Together and Voices for Choices. The main purpose of the event was to gather views and experiences of those who access mental health services in the locality.

Stroke Rehabilitation Report front cover

Patient Feedback on Specialist Stroke Rehabilitation

Stroke rehabilitation was highlighted as a priority area for South Tees Clinical Commissioning Group through its IMProVE programme (Integrated Management and Proactive Care for the Vulnerable and Elderly).

GP sitting opposite a patient about to take their tempreature

10 top tips to get the most out of your GP appointment

We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

25 November 2015

Advice and Information

Woodside Surgery report front cover

GP Surgery Feedback: Woodside Surgery, Loftus

We received intelligence suggesting that there was an issue with the appointment system at Woodside Surgery. Following on from this we carried out engagement work to see if other people had similar experiences.

1 September 2015

Young People on Sexual Health Services report front cover

Engagement with Young People on Sexual Health Services

We met with Tees Valley Public Health Services and agreed that we would gather views of young people on current sexual health services, if there were any barriers to them using sexual health services and how they would like services to be delivered.

Annual Report 2014 to 2015

Annual Report 2014-15

Find out our highlights from 2014 to 2015, including who we engaged with, our focus areas, and our impacts.

Access to GP Services Report front cover

Access to GP Services

We received intelligence through engagement activities and our Information & Signposting service that people were experiencing difficulties in making appointments at their GP surgeries.

Ward 12 Enter and View report front cover

James Cook University Hospital - Ward 12 Enter and View

We received a complaint regarding Ward 12 at The James Cook University Hospital which had been routed via the Department of Health, CQC and Healthwatch England.

Magnifying Glass

Patient and Carer Experience of Cancer Care and Support

Discussion with Macmillan Involvement Workers confirmed that the growth in cancer survivorship in recent years has led to an increase in the number of people requiring follow-up care.

Person in Wheelchair with Carer

Dental Health Care Access for the Disabled & Infirm

Based on patient experience received regarding access issues to dental care for people with mobility problems, we attended the NHS England Call to Action Event where one of the objectives for discussion was Access.

Healthwatch megaphone

Our response to the IMProVE consultation July 2014

We consulted with the general public on the IMProVE (Integrated Management and Proactive Care for the Vulnerable and Elderly) consultation, to which support was given to South Tees CCG proposals for the development of community services in the area.