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News and reports

Hearing Loss Summary Report front cover
A Focus on Hearing Loss
During August 2017 we received information from Middlesbrough Deaf Centre, highlighting issues affecting some of their service users in accessing various health and social care services.
1 February 2018
Report
Terms of Reference front cover
Terms of Reference
This refers to a range of protocols, supporting working arrangements, detailed in appropriate policies and frameworks. In the event of any inconsistency, contradiction or disagreement on the Governance arrangements, these Terms will prevail.
1 January 2018
Report
Communication Strategy front cover
Communication Strategy
Our Communication Strategy outlines how we will engage and communicate effectively with our stakeholders and communities.
1 January 2018
Report
Code of Conduct front cover
Code of Conduct
This Code of Conduct provides guidance on the responsibilities and conduct expected from our Partnership Board Members.
1 January 2018
Report
GP Surgery
GP Practice Visits
During September 2017 we visited 41 GP Practices across South Tees.We provided them with our new contact details and information leaflets, anticipating that this information would be displayed throughout every practice in the area.
1 October 2017
Report
Patient Experience of Outpatient Services Report front cover
Patient Experience of Outpatient Services at The James Cook University Hospital
Outpatient services have been identified as a priority for NHS South Tees Clinical Commissioning Group. We were approached by NHS South Tees Clinical Commissioning Group to support them to complete this piece of work.
1 September 2017
Report
Elderly woman smiling face on to the camera
What should you expect from home care services?
The number of people being cared for in their own homes is increasing but what should you expect from home care services?
29 August 2017
Advice and Information
Woman helping an elderly man use a IPad
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
Advice and Information
ECLO Report Front Cover
Evaluation of the Eye Clinic Liaison Officer Service at James Cook University Hospital
The Eye Clinic Liaison Officer (ECLO) service at James Cook University Hospital provides support to people with sight loss. The aim of this work was to gather the views of service users to evaluate the benefits and impact of the service.
1 June 2017
Report
Patient Awareness of Urgent Care and Out of Hours Services front cover
Patient Awareness of Urgent Care and Out of Hours Services
This report seeks to evaluate patient and public awareness of urgent care and out of hours services within South Tees and to determine if people are aware of alternative pathways available to them.
1 June 2017
Report
Annual Report front cover 2016-17
Annual Report 2016-17
Find out our highlights from 2016 to 2017, including who we engaged with, our focus areas, and our impacts.
1 June 2017
Report
People raising hands
Young People's Involvement in the Development of Redcar & Cleveland School Nursing Service
We met with the Health Visiting and School Nursing Service Manager and the School Nursing Professional Lead to discuss the best ways of involving young people in the development of the School Nursing Service.
22 May 2017
Report
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