News and reports

We established links with two different community groups that engage with parents and carers of Special Educational Needs and Disability (SEND) children and young people, and invited them to attend focus groups.

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

We held a focus group to discuss the NHS Long Term Plan at Aapna Services, a registered charity working closely with people from ethnic minority backgrounds who are socially excluded on the grounds of their ethnicity, religion, belief or creed.

We conducted an Enter & View at the Audiology Department at James Cook University Hospital to see how patients with hearing loss are supported.

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

We asked 41 patients from Redcar Primary Care Hospital and James Cook University Hospital about their experiences of appointments.

We carried out engagement activities with people living with dementia and their carers to gather their views and experiences.

We visited Aapna Services in Middlesbrough on Monday 26 February 2018 to speak to a ladies group who currently meet three times a week.

During August 2017 we received information from Middlesbrough Deaf Centre, highlighting issues affecting some of their service users in accessing various health and social care services.

This refers to a range of protocols, supporting working arrangements, detailed in appropriate policies and frameworks. In the event of any inconsistency, contradiction or disagreement on the Governance arrangements, these Terms will prevail.

Our Communication Strategy outlines how we will engage and communicate effectively with our stakeholders and communities.