News and reports

Since joining the practice in 2018, Carla Stone has progressed from receptionist to administrator, secretary, and now Reception Supervisor. Throughout her journey, Carla has transformed the way our administrative and reception teams work by introducing improved communication and tracking systems that ensure nothing is missed and everything runs efficiently.

Since joining the team in 2021, Michaela Dowdall has made a remarkable impact across the practice. Alongside her reception and admin duties, she has taken on the roles of prescribing clerk and safeguarding admin lead, bringing energy, organisation, and innovation to each.

Together Connect is a collaborative network of organisations and individuals, developed from our Community Champions initiative. Its purpose is to work smarter, connect services, and create better outcomes for local people.

We are delighted to announce Michelle Calvert as our latest Spotlight Award winner — a recognition that celebrates individuals whose dedication, resilience, and passion make an extraordinary difference within their communities. Michelle’s contribution to the Deaf community across South Tees and the wider region embodies everything this award stands for.

Hospital discharge was identified as a key quality priority for the Trust in 2025/2026. In response, we were invited to lead a collaborative engagement initiative focused on improving discharge processes and patient outcomes.

If you don’t have a fixed address, you can still stay connected and access essential online services in the Redcar and Cleveland area. All local libraries provide free computer and internet access, making it easier for you to manage important tasks.

We are thrilled to celebrate Angela Hannaford, a truly worthy recipient of the Spotlight Award! Angela’s passion, dedication, and tireless efforts have made a profound impact on our community, inspiring and supporting countless people along the way.

If you need NHS dental care, there are several ways to get help:

A new survey has been launched to gather feedback on three NHS services designed to help people access care more quickly and conveniently.

The NHS App gives you a simple and secure way to access a range of NHS services.

You must be aged 13 or over to use the NHS App. You also need to be registered with a GP surgery in England.

The Department of Health and Social Care and NHS England have announced the implementation of Jess’s Rule: Three strikes and we rethink.

Driving Empowerment, Equality, and Inclusion Across the North East. DEN is a proudly Deaf-led charity, founded by deaf people for deaf people and those with hearing loss. Its mission is clear: to create a world where empowerment, equality, and inclusion are not aspirations but realities.