News and reports

Redcar and Cleveland Council have commissioned Healthwatch to evaluate their Adult Social Care Services. This project is to review ASC customer satisfaction questionnaires, with recommendations on how to increase sampling and return rates.

Sandra works as a Growing Older Coordinator for the GO Project at the Citizen Advice Bureau based in Redcar.

As part of our priorities for 2024-2025 priorities, we are conducting a number of GP Roadshow activities across South Tees to share information that will help people get the best out of their health and care services.

As well as increasing awareness of Healthwatch South Tees, workshops were held to identify what health and care services these communities use, the barriers they face in accessing these services and most importantly discussing solutions to remove them.

Our report includes a summary of the key findings and recommendations to improve access to services.

This is a service to request a limited emergency supply of a medicine you’ve completely run out of.

There is now a new way for the public to access crisis mental health support by calling NHS 111 and selecting option 2 for mental health support.

Recognising the need to encourage feedback from our diverse communities the Healthwatch South Tees team held a Multicultural Event on Thursday 4 July at the Methodist Asylum Project.  The day was all about bringing people together to understand their health and social care needs. 

Complete our short survey and help the NHS hear if you are getting the right help to prevent or deal with sight problems. #ShareForBetterCare

You may be eligible to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).

A new British Sign Language (BSL) Video Relay Service for Deaf and BSL (British Sign Language) users across the region has been launched. The new initiative enhances accessibility and communication between frontline staff and patients.

Ruth works as a Volunteering Academy Development Officer engaging with local communities and the voluntary sector every day.

We are pleased to present Healthwatch Redcar and Cleveland's Annual Report for 2023/24.