In the UK, they run a clinic, adviceline, outreach services and advocacy programmes that provide medical care, information and practical support to excluded people such as destitute migrants, sex workers and people with no fixed address.
The particular focus of this project is to improve support for the family, carers and
older people with a learning disability (aged 40+ to reflect the early onset of chronic
health conditions such as dementia) by producing effective recommendations.
We worked with in collaboration with Tees Valley Healthwatch Network and both the South Tees and wider Tees Valley reports are available to download.
In August 2023 we produced our GP Resource in collaboration with a range of professionals in response to the most common questions we heard from local people. We also wanted to raise awareness of the changes that are now in place in GP practice teams, to help people understand how to make the most of the range of options available from this service.
MATRIX Neurological is a registered charity based in Middlesbrough that works Tees Valley wide. Lived experience led we support children and young people living with the effects of an acquired brain injury following an accident or illness. We also provide peer-led practical and emotional support to their families.
Celebrating those who have gone above and beyond in health and social care! See below for all those nominated, shortlisted and winners from each category.
#HWSTSTARS
Redcar and Cleveland Council have commissioned Healthwatch to evaluate their Adult Social Care Services. This is our first report, we looked at the letters sent to people who use Adult Social Care, for the purposes of the report who spoke to groups of people and completed an online survey.
This report highlights all of the work we have carried out so far.
It includes feedback from our menopause event, responses from consultation surveys and identifies improvements to support services that are required locally which would improve experiences.