News and reports

The Department of Health and Social Care and NHS England have announced the implementation of Jess’s Rule: Three strikes and we rethink.

Driving Empowerment, Equality, and Inclusion Across the North East. DEN is a proudly Deaf-led charity, founded by deaf people for deaf people and those with hearing loss. Its mission is clear: to create a world where empowerment, equality, and inclusion are not aspirations but realities.

This report shares the findings from our recent engagement with care home residents, staff, and families, focused on understanding what makes a care home a good place to live. Through a series of visits, we gathered valuable insights into the everyday experiences of residents and identified examples of good practice that promote not just quality care, but also quality of life.

We are proud to nominate Jade Cotton for her outstanding voluntary work with Last Hope, a community group dedicated to supporting homeless and vulnerable people in Redcar and Cleveland.

You and Your General Practice (YYGP) describes what practices and patients can expect of each other and has been developed to help patients get the best from their GP team.

We are proud to nominate the Diabetes Specialist Nursing Team at James Cook University Hospital for their outstanding dedication and impact in diabetes care. This exceptional team works tirelessly across both inpatient and outpatient settings, educating patients, families, carers, and hospital staff to promote self-care, independence, and confidence in managing diabetes.

Today, we proudly celebrated Anthony as one of our Spotlight Award winners — a heartfelt recognition of his incredible contributions as a Healthwatch volunteer.

Jayne Henderson, Practice Manager at Prospect Surgery, nominated the practice and its dedicated team for a Spotlight Award in recognition of their outstanding commitment to patient care.

In the heart of our frontline services, where compassion meets challenge, Paul stands out—not for seeking recognition, but for the quiet, unwavering way they change lives every single day.

At We Are With You Redcar and Cleveland, we are proud to shine a spotlight on the extraordinary team of volunteers who are the backbone of our support services for young people and adults facing challenges with drugs and alcohol.

One of our Community Champions, Kerri Brems is proud to nominate Alex for her outstanding dedication and impact as a volunteer at ARCH Teesside.

At the heart of our community lies a truly special place: the Woodside Dementia Hub. Recently, four heartfelt nominations highlighted the incredible work of the Hub’s staff and volunteers, painting a picture of a space filled with empathy, support, and genuine care.