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News -
CQC’s new #DeclareYourCare campaign encourages people to speak up about their experiences of care – both good and bad - which is essential for helping health and social care services learn and improve the quality of care. -
News -
Nominations for the 2022 STAR Awards are now closed* -
Advice and Information -
Healthwatch South Tees is closed over the Christmas period between Friday 22 December 2023 and Tuesday 2 January 2024. -
News -
Healthwatch England have recently devised the 'Your Care, Your Way' campaign to highlight the importance of accessible information within health and social care. -
News -
Redcar & Cleveland Borough Council are currently planning future residential and home care services which will better meet the needs of those they support now and in the future. -
News -
With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones. -
Report -
As part of Redcar and Cleveland Borough Council’s Fair Cost to Care Exercise, we worked in collaboration to produce a survey. -
Blog -
Forget Me Not cards were designed to help people living with dementia, with learning difficulties or physical disabilities as well as those who are too poorly or frail to communicate their needs and preferences when they are in hospital. -
Advice and Information -
The Teeswide Safeguarding Adults Board (TSAB) is the statutory body that sets the strategic direction for safeguarding adults. -
Blog -
Vitti is a Senior Support Worker and part of her role is to have a duty of care to ensure that the people we support receive the best care/support required to lead a happy and fulfilled life. -
Blog -
I offer services to Deaf, hard of hearing and those seeking advice and guidance around possible hearing loss. -
News -
‘Share for Better Care’, a new campaign launched by Healthwatch, aims to help address health inequalities across England.
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News -
We had a record amount of nominations this year. See below for details of each nomination #HWSTSTARS -
News -
Celebrating those who have gone above and beyond in health and social care! See below for all those nominated, shortlisted and winners from each category.
#HWSTSTARS -
Blog -
Lorna is the Active Forests Coordinator for Guisborough Forest which is one of four Forestry England sites across the UK that are leading green social prescribing projects. -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Report -
We received intelligence through engagement activities and our Information & Signposting service that people were experiencing difficulties in making appointments at their GP surgeries. -
Report -
The STAR pilot extends evening and weekend opening times for patients from 6.30pm to 9.30pm Monday to Friday and 8am to 8pm on weekends and bank holidays to ensure patients get the right care, first time through a single point of access. -
Report -
During August 2017 we received information from Middlesbrough Deaf Centre, highlighting issues affecting some of their service users in accessing various health and social care services. -
News -
The General Medical Council would like to get your thoughts on proposed changes to how doctors collect and reflect on patient feedback. -
Report -
During September 2017 we visited 41 GP Practices across South Tees.We provided them with our new contact details and information leaflets, anticipating that this information would be displayed throughout every practice in the area. -
Report -
This report seeks to evaluate patient and public awareness of urgent care and out of hours services within South Tees and to determine if people are aware of alternative pathways available to them. -
Report -
We received intelligence suggesting that there was an issue with the appointment system at Woodside Surgery. Following on from this we carried out engagement work to see if other people had similar experiences. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
News -
We'd like to hear about your experiences of living with arthritis, to help improve services and celebrate those that work well. -
News -
We'd like to ask anyone who wants to thank those who have helped them during the COVID-19 crisis to get in touch, and we'll share these messages across our platforms. -
Report -
This case study explores how a local GP Practice decided to be more proactive in identifying people on their register who were responsible for caring for others, because many of them don't identify as a carer. -
News -
Previously known as My Right to Healthcare, GP Access cards allow people who aren't registered with a GP practice, have no fixed address or identification to communicate their right to healthcare. -
Report -
In October 2020 we launched our GPs, Ongoing Treatments and Wellbeing survey. -
News -
Recently we have been working with Middlesbrough based radio station, Community Voice FM. -
News -
Community Champions are at the heart of Healthwatch - read on to find out why! -
News -
The Healthwatch Board and Community Champions come together for collaborative meeting.
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Blog -
Delivering social prescribing for the residents of Redcar costal (Via GP referral) -
News -
We've compiled a list of opening times for pharmacies across South Tees this Christmas! -
News -
Healthwatch South Tees has made it a priority to collaborate with primary care and general practice (GP’s), to reduce barriers to access GPs for those requiring reasonable adjustments. -
News -
A look back at all of the key work we have done over the last 12 months across South Tees. -
Blog -
Julie Christie – Social Prescriber, Greater Middlesbrough Primary Care Network -
Advice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.