During September 2017 we visited 41 GP Practices across South Tees.We provided them with our new contact details and information leaflets, anticipating that this information would be displayed throughout every practice in the area.
During our visits to GP practices, we wanted to identify:
- What information is being displayed in the waiting rooms, especially for more vulnerable patients.
- Different methods of communication in the practice.
- How patients with hearing loss book appointments.