1. Dental Health Care Access for the Disabled & Infirm

    Report -

    Based on patient experience received regarding access issues to dental care for people with mobility problems, we attended the NHS England Call to Action Event where one of the objectives for discussion was Access.

  2. Update on dental services in the North East and Yorkshire

    News -

    NHS England has released updated guidance on dentistry, and how treatment will be different in response to coronavirus.

  3. The STAR Awards 2022 - nominations closed

    News -

    Nominations for the 2022 STAR Awards are now closed*

  4. Healthwatch South Tees Dental Survey

    News -

    A growing issue for local people is not being able to access NHS dental services.

  5. Dentistry Myth Busting: Dispelling the most common rumours relating to NHS dentistry

    News -

    Healthwatch teams across the North East have seen a significant increase in concerns from the public around getting to see their local dentist.

  6. Collaborative Dentistry Report - North East Healthwatch Teams

    Report -

    At the end of 2021, Healthwatch teams across the North East worked collaboratively to gain feedback from the general public about their experiences of local dentistry.

  7. 2021 / 22 Annual Report. 'Championing What Matters to You'.

    News -

    A look back at all of the key work we have done over the last 12 months across South Tees.

  8. Claire Balmforth – RNID Near You Co-ordinator

    Blog -

    I offer services to Deaf, hard of hearing and those seeking advice and guidance around possible hearing loss.

  9. Dentistry Information

    Advice and Information -

    Information about dentistry in Redcar and Cleveland.

  10. Share your feedback to improve care in your community

    News -

    ‘Share for Better Care’, a new campaign launched by Healthwatch, aims to help address health inequalities across England.

  11. Ellie Graham - Teesside Advocacy Team Leader People First

    Blog -

    Ellie works for People First Independent Advocacy, a charity offering statutory and non-statutory services in the Teesside area.

  12. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  13. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  14. Access to GP Services

    Report -

    We received intelligence through engagement activities and our Information & Signposting service that people were experiencing difficulties in making appointments at their GP surgeries.

  15. Evaluation of Patient Experience at the South Tees Access & Response (STAR) Scheme

    Report -

    The STAR pilot extends evening and weekend opening times for patients from 6.30pm to 9.30pm Monday to Friday and 8am to 8pm on weekends and bank holidays to ensure patients get the right care, first time through a single point of access.

  16. A Focus on Hearing Loss

    Report -

    During August 2017 we received information from Middlesbrough Deaf Centre, highlighting issues affecting some of their service users in accessing various health and social care services.

  17. Have Your Say on How Doctors Collect Patient Feedback

    News -

    The General Medical Council would like to get your thoughts on proposed changes to how doctors collect and reflect on patient feedback.

  18. GP Practice Visits

    Report -

    During September 2017 we visited 41 GP Practices across South Tees.We provided them with our new contact details and information leaflets, anticipating that this information would be displayed throughout every practice in the area.

  19. Patient Awareness of Urgent Care and Out of Hours Services

    Report -

    This report seeks to evaluate patient and public awareness of urgent care and out of hours services within South Tees and to determine if people are aware of alternative pathways available to them.

  20. GP Surgery Feedback: Woodside Surgery, Loftus

    Report -

    We received intelligence suggesting that there was an issue with the appointment system at Woodside Surgery. Following on from this we carried out engagement work to see if other people had similar experiences.

  21. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  22. Share Your Experience of Arthritis Support

    News -

    We'd like to hear about your experiences of living with arthritis, to help improve services and celebrate those that work well.

  23. Help us share thanks to key workers who are working tirelessly to keep us safe!

    News -

    We'd like to ask anyone who wants to thank those who have helped them during the COVID-19 crisis to get in touch, and we'll share these messages across our platforms.

  24. How can a GP Practice raise awareness of caring roles?

    Report -

    This case study explores how a local GP Practice decided to be more proactive in identifying people on their register who were responsible for caring for others, because many of them don't identify as a carer.

  25. GP Access Cards

    News -

    Previously known as My Right to Healthcare, GP Access cards allow people who aren't registered with a GP practice, have no fixed address or identification to communicate their right to healthcare.

  26. Experiences of GP access, Ongoing Treatments and Wellbeing Throughout the Pandemic

    Report -

    In October 2020 we launched our GPs, Ongoing Treatments and Wellbeing survey.

  27. New Radio Adverts From CVFM

    News -

    Recently we have been working with Middlesbrough based radio station, Community Voice FM.

  28. What is a Community Champion?

    News -

    Community Champions are at the heart of Healthwatch - read on to find out why!

  29. Joint Board and Champions Meeting

    News -

    The Healthwatch Board and Community Champions come together for collaborative meeting.

  30. Jane Cousins - Primary Care Network (PCN) Social Prescriber Team Leader

    Blog -

    Delivering social prescribing for the residents of Redcar costal (Via GP referral)

  31. Handy contacts over the Festive period

    Advice and Information -

    Healthwatch South Tees is closed over the Christmas period between Friday 22 December 2023 and Tuesday 2 January 2024.

  32. Pharmacy opening times over Christmas

    News -

    We've compiled a list of opening times for pharmacies across South Tees this Christmas!

  33. Reasonable Adjustments in GP Practices - Your Views

    News -

    Healthwatch South Tees has made it a priority to collaborate with primary care and general practice (GP’s), to reduce barriers to access GPs for those requiring reasonable adjustments.

  34. Your Care, Your Way

    News -

    Healthwatch England have recently devised the 'Your Care, Your Way' campaign to highlight the importance of accessible information within health and social care.

  35. Julie Christie – Social Prescriber

    Blog -

    Julie Christie – Social Prescriber, Greater Middlesbrough Primary Care Network

  36. What is a GP referral and how can you get one?

    Advice and Information -

    When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.

  37. General Practice News

    News -

    General practice is a priority for Healthwatch South Tees (HWST) because a high number of people contact us about this area. We have a range of ongoing activities to support improvements in primary care.

  38. How to Register with a GP, or change GP Practice

    Advice and Information -

    Whether you would like to register with a GP, or to change practice it is not as difficult as you might think. We have lots of helpful advice and links:

  39. Perimenopause and Menopause

    Advice and Information -

    Information on Perimenopause and Menopause

  40. NHS faces its biggest week of strikes – what you need to know

    News -

    NHS health workers will be striking on four out of five days in the week beginning Monday 6 February – the most since industrial action got underway in December.