1. People's Experiences of Living with Dementia in Redcar and Cleveland

    Report -

    We carried out engagement activities with people living with dementia and their carers to gather their views and experiences.

  2. What is a Community Champion?

    News -

    Community Champions are at the heart of Healthwatch - read on to find out why!

  3. Jane Cousins - Primary Care Network (PCN) Social Prescriber Team Leader

    Blog -

    Delivering social prescribing for the residents of Redcar costal (Via GP referral)

  4. The STAR Awards 2022 - nominations closed

    News -

    Nominations for the 2022 STAR Awards are now closed*

  5. Your Care, Your Way

    News -

    Healthwatch England have recently devised the 'Your Care, Your Way' campaign to highlight the importance of accessible information within health and social care.

  6. Are you struggling to access health and care services this winter?

    News -

    With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones.

  7. Your Future Your Care

    Report -

    As part of Redcar and Cleveland Borough Council’s Fair Cost to Care Exercise, we worked in collaboration to produce a survey.

  8. Forget Me Not Cards – I wish I had known about them years ago

    Blog -

    Forget Me Not cards were designed to help people living with dementia, with learning difficulties or physical disabilities as well as those who are too poorly or frail to communicate their needs and preferences when they are in hospital.

  9. Vitti Addis - Senior Support Worker in Supported Living

    Blog -

    Vitti is a Senior Support Worker and part of her role is to have a duty of care to ensure that the people we support receive the best care/support required to lead a happy and fulfilled life.

  10. Claire Balmforth – RNID Near You Co-ordinator

    Blog -

    I offer services to Deaf, hard of hearing and those seeking advice and guidance around possible hearing loss.

  11. Alison Watson-Shields

    Blog -

    Alison works for Young At Heart ULO CIC which is a user led organisation set up by and for people living with dementia and their care partners to access holistic activities and peer support.

  12. Jan Rock - Founder and CEO MATRIX Neurological

    Blog -

    MATRIX Neurological is a registered charity based in Middlesbrough that works Tees Valley wide. Lived experience led we support children and young people living with the effects of an acquired brain injury following an accident or illness. We also provide peer-led practical and emotional support to their families.

  13. Lorna Routledge - Active Forests Coordinator for Guisborough Forest

    Blog -

    Lorna is the Active Forests Coordinator for Guisborough Forest which is one of four Forestry England sites across the UK that are leading green social prescribing projects.

  14. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  15. Access to GP Services

    Report -

    We received intelligence through engagement activities and our Information & Signposting service that people were experiencing difficulties in making appointments at their GP surgeries.

  16. Evaluation of Patient Experience at the South Tees Access & Response (STAR) Scheme

    Report -

    The STAR pilot extends evening and weekend opening times for patients from 6.30pm to 9.30pm Monday to Friday and 8am to 8pm on weekends and bank holidays to ensure patients get the right care, first time through a single point of access.

  17. A Focus on Hearing Loss

    Report -

    During August 2017 we received information from Middlesbrough Deaf Centre, highlighting issues affecting some of their service users in accessing various health and social care services.

  18. Have Your Say on How Doctors Collect Patient Feedback

    News -

    The General Medical Council would like to get your thoughts on proposed changes to how doctors collect and reflect on patient feedback.

  19. GP Practice Visits

    Report -

    During September 2017 we visited 41 GP Practices across South Tees.We provided them with our new contact details and information leaflets, anticipating that this information would be displayed throughout every practice in the area.

  20. Patient Awareness of Urgent Care and Out of Hours Services

    Report -

    This report seeks to evaluate patient and public awareness of urgent care and out of hours services within South Tees and to determine if people are aware of alternative pathways available to them.

  21. GP Surgery Feedback: Woodside Surgery, Loftus

    Report -

    We received intelligence suggesting that there was an issue with the appointment system at Woodside Surgery. Following on from this we carried out engagement work to see if other people had similar experiences.

  22. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  23. Share Your Experience of Arthritis Support

    News -

    We'd like to hear about your experiences of living with arthritis, to help improve services and celebrate those that work well.

  24. Help us share thanks to key workers who are working tirelessly to keep us safe!

    News -

    We'd like to ask anyone who wants to thank those who have helped them during the COVID-19 crisis to get in touch, and we'll share these messages across our platforms.

  25. How can a GP Practice raise awareness of caring roles?

    Report -

    This case study explores how a local GP Practice decided to be more proactive in identifying people on their register who were responsible for caring for others, because many of them don't identify as a carer.

  26. GP Access Cards

    News -

    Previously known as My Right to Healthcare, GP Access cards allow people who aren't registered with a GP practice, have no fixed address or identification to communicate their right to healthcare.

  27. Experiences of GP access, Ongoing Treatments and Wellbeing Throughout the Pandemic

    Report -

    In October 2020 we launched our GPs, Ongoing Treatments and Wellbeing survey.

  28. New Radio Adverts From CVFM

    News -

    Recently we have been working with Middlesbrough based radio station, Community Voice FM.

  29. Joint Board and Champions Meeting

    News -

    The Healthwatch Board and Community Champions come together for collaborative meeting.

  30. Handy contacts over the Festive period

    Advice and Information -

    Healthwatch South Tees is closed over the Christmas period between Friday 22 December 2023 and Tuesday 2 January 2024.

  31. Pharmacy opening times over Christmas

    News -

    We've compiled a list of opening times for pharmacies across South Tees this Christmas!

  32. Reasonable Adjustments in GP Practices - Your Views

    News -

    Healthwatch South Tees has made it a priority to collaborate with primary care and general practice (GP’s), to reduce barriers to access GPs for those requiring reasonable adjustments.

  33. 2021 / 22 Annual Report. 'Championing What Matters to You'.

    News -

    A look back at all of the key work we have done over the last 12 months across South Tees.

  34. Julie Christie – Social Prescriber

    Blog -

    Julie Christie – Social Prescriber, Greater Middlesbrough Primary Care Network

  35. What is a GP referral and how can you get one?

    Advice and Information -

    When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.