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Report -
Stroke rehabilitation was highlighted as a priority area for South Tees Clinical Commissioning Group through its IMProVE programme (Integrated Management and Proactive Care for the Vulnerable and Elderly). -
Report -
We hosted an event on Wednesday 16 March in collaboration with North East Together and Voices for Choices. The main purpose of the event was to gather views and experiences of those who access mental health services in the locality. -
Report -
Following previous findings, we decided to launch a survey to find out which health and social care services young people found difficult to access. -
Report -
We held our annual event on Thursday 7 July 2016 at Redcar & Cleveland Leisure and Community Heart, presenting our annual report and gathering opinions from members of the public. -
Report -
The STAR pilot extends evening and weekend opening times for patients from 6.30pm to 9.30pm Monday to Friday and 8am to 8pm on weekends and bank holidays to ensure patients get the right care, first time through a single point of access. -
Report -
We regularly attend the North East Ambulance Service Healthwatch Forum. At a previous meeting, we were informed that the next meeting would focus on the 111 service and that this would involve a discussion and opportunity to feed back local views. -
Advice and Information -
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment. -
Report -
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. -
Report -
We conducted an Enter & View at the Audiology Department at James Cook University Hospital to see how patients with hearing loss are supported. -
Report -
We held a focus group to discuss the NHS Long Term Plan at Aapna Services, a registered charity working closely with people from ethnic minority backgrounds who are socially excluded on the grounds of their ethnicity, religion, belief or creed. -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Report -
We established links with two different community groups that engage with parents and carers of Special Educational Needs and Disability (SEND) children and young people, and invited them to attend focus groups. -
Report -
This focus group was held at Newport Hub with members of the Regional Refugee Forum’s Health Working Group. All members of the group were either going or had been through the asylum seeker application process. -
News -
We want to say a huge thank you to everyone who has shared their feedback with us about the local implementation of the NHS Long Term Plan. -
Blog -
Read about our volunteers' current engagement work, and how they help us. -
Report -
A new Autism Core Capabilities Framework is being developed to provide workforce training programmes aimed at improving the lives of children, young people and adults with autism. -
Report -
At a time of increasing pressure on NHS services and financial budgets, this research highlights how people want to be more involved in the management of their care and to make joint decisions with professionals. -
News -
The General Medical Council would like to get your thoughts on proposed changes to how doctors collect and reflect on patient feedback. -
Report -
At a time of increasing pressure on NHS services and financial budgets, this research highlights how people want to be more involved in the management of their care and to make joint decisions with professionals. -
News -
Thousands of people in the North East and North Yorkshire have had a say on the future of NHS services in their communities in the Healthwatch #WhatWouldYouDo campaign. -
Advice and Information -
Find out what support is available to help you travel to your hospital appointments -
Advice and Information -
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
Here we look at six things you should expect when making a complaint about social care services. -
News -
Help us to engage with your local community! -
News -
Find out about the Local Offer in Redcar and Cleveland, and how it can support young people with special educational needs and disabilities. -
News -
Our latest consultation asks people between the age of 14 and 25 what they think are the causes of poor mental health and they think could be done to prevent mental health issues from developing. -
News -
We'd like to hear about your experiences of living with arthritis, to help improve services and celebrate those that work well.