Healthwatch Redcar and Cleveland Complaints Policy

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
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Summary

We welcome your feedback to help us improve our work and to make sure we are responding to your concerns as best we can.

We are committed to addressing concerns quickly and giving a full, fair and appropriate response.

Our complaints policy provides more information on our approach and process to resolving complaints about our work.

Downloads

If you need this policy in a different format, please get in touch:

general@healthwatchsouthtees.org.uk 

01642 955605

Healthwatch Redcar and Cleveland Complaints Policy

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Share your ideas and experiences and help services hear what works, what doesn’t, and what you want from care in the future. 

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