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Blog -
Facilitating social groups and informative talks for the Deaf community. -
Blog -
Delivering social prescribing for the residents of Redcar costal (Via GP referral) -
News -
Nominations for the 2022 STAR Awards are now closed* -
Advice and Information -
Healthwatch South Tees is closed over the Christmas period between Friday 22 December 2023 and Tuesday 2 January 2024. -
News -
We've compiled a list of opening times for pharmacies across South Tees this Christmas! -
Blog -
Tees Local Pharmaceutical Committee -
News -
The Government has confirmed that NHS prescription charges will go up next month.
Last April, the charges were frozen at 2021 levels. -
News -
Top tips for accessing your GP practice.
We have worked in collaboration with a range of professionals to gather information raised by local people. We present the most common questions and answers in this document. -
News -
We held our Blood, Sweats and Tears event on World Menopause Day 18 October 2023 at the Riverside Stadium, Middlesbrough. -
News -
‘Share for Better Care’, a new campaign launched by Healthwatch, aims to help address health inequalities across England.
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News -
What is a Community Pharmacy and what services do they offer? -
News -
We had a record amount of nominations this year. See below for details of each nomination #HWSTSTARS -
News -
Celebrating those who have gone above and beyond in health and social care! See below for all those nominated, shortlisted and winners from each category.
#HWSTSTARS -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Report -
We received a complaint regarding Ward 12 at The James Cook University Hospital which had been routed via the Department of Health, CQC and Healthwatch England. -
Report -
The STAR pilot extends evening and weekend opening times for patients from 6.30pm to 9.30pm Monday to Friday and 8am to 8pm on weekends and bank holidays to ensure patients get the right care, first time through a single point of access. -
Report -
During August 2017 we received information from Middlesbrough Deaf Centre, highlighting issues affecting some of their service users in accessing various health and social care services. -
Report -
We regularly attend the North East Ambulance Service Healthwatch Forum. At a previous meeting, we were informed that the next meeting would focus on the 111 service and that this would involve a discussion and opportunity to feed back local views. -
Report -
Outpatient services have been identified as a priority for NHS South Tees Clinical Commissioning Group. We were approached by NHS South Tees Clinical Commissioning Group to support them to complete this piece of work. -
Report -
We asked 41 patients from Redcar Primary Care Hospital and James Cook University Hospital about their experiences of appointments. -
News -
The General Medical Council would like to get your thoughts on proposed changes to how doctors collect and reflect on patient feedback. -
Report -
At a time of increasing pressure on NHS services and financial budgets, this research highlights how people want to be more involved in the management of their care and to make joint decisions with professionals. -
Report -
We conducted an Enter & View at the Audiology Department at James Cook University Hospital to see how patients with hearing loss are supported. -
Report -
Discussion with Macmillan Involvement Workers confirmed that the growth in cancer survivorship in recent years has led to an increase in the number of people requiring follow-up care. -
Report -
Based on patient experience received regarding access issues to dental care for people with mobility problems, we attended the NHS England Call to Action Event where one of the objectives for discussion was Access. -
Report -
We received a number of comments and concerns from the public regarding domiciliary care provision at an event. We responded to this by carrying out further work to gather feedback of domiciliary care services to identify if they were meeting needs. -
Report -
We met with the Health Visiting and School Nursing Service Manager and the School Nursing Professional Lead to discuss the best ways of involving young people in the development of the School Nursing Service. -
Report -
We met with Tees Valley Public Health Services and agreed that we would gather views of young people on current sexual health services, if there were any barriers to them using sexual health services and how they would like services to be delivered. -
Report -
Following previous findings, we decided to launch a survey to find out which health and social care services young people found difficult to access. -
Advice and Information -
Find out what support is available to help you travel to your hospital appointments -
Advice and Information -
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions. -
News -
Find out about the Local Offer in Redcar and Cleveland, and how it can support young people with special educational needs and disabilities. -
Report -
This focus group was held at Newport Hub with members of the Regional Refugee Forum’s Health Working Group. All members of the group were either going or had been through the asylum seeker application process.