NENC Healthwatch Network
We have representatives from our network on local and regional strategic boards. These boards have robust reporting structures that support coordinated and effective engagement with our communities. Our collaborative approach is recognised nationally as best practice.
End of Life, Palliative Care and Death Engagement Project
Healthwatch teams across the North East and North Cumbria began coordinated engagement in early January 2026 to support the ICB’s work on developing a new End of Life and Palliative Care Strategy. The project aims to gather public insight into people’s views, experiences and expectations around end of life care, including those with no direct experience to inform a comprehensive regional needs assessment.
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Primary Care Access Recovery Programme (PCARP)
Healthwatch teams across the North East and North Cumbria began a coordinated awareness campaign in October 2025 to support the rollout of the Primary Care Access Recovery Programme (PCARP). This initiative, funded by the ICB, aims to improve public understanding and use of key NHS services that offer faster, more convenient access to care.
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Winter Pharmacy Services Market Testing
Throughout November 2025, Healthwatch teams across the North East and North Cumbria worked together to understand how well people know about the new services available at their local pharmacy.
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WorkWell Focus Groups
As part of a request from the ICB, Healthwatch teams across the North East and North Cumbria supported a rapid engagement exercise to gather feedback on the WorkWell programme, a service designed to help people with long-term health conditions stay in or return to work.
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