1. Report -

    At a time of increasing pressure on NHS services and financial budgets, this research highlights how people want to be more involved in the management of their care and to make joint decisions with professionals.
  2. Report -

    The following report has been shared at the South Tees Health and Wellbeing Executive and Live Well Board. We have produced a second version taking into account feedback from relevant members which have been highlighted in pink throughout the report.
  3. Report -

    This report presents key findings from our mental health work with almost 500 young people.
  4. Report -

    We were asked by the Integrated Care System to hold conversations with people across the North East and North Cumbria around the themes of health and wellbeing. We spoke to twelve women from Black, Asian and Minority Ethnic (BAME) communities.
  5. Report -

    We were asked by an integrated care partnership to host a focus group with adults with learning disabilities in Middlesbrough. We wanted to find out the most important things that contribute to their overall wellbeing.
  6. Report -

    As arthritis was recognised as a common condition among those aged over 50 across South Tees, we decided to take a closer look into arthritis care experiences.
  7. Report -

    This case study explores how a local GP Practice decided to be more proactive in identifying people on their register who were responsible for caring for others, because many of them don't identify as a carer.
  8. Report -

    An introduction to volunteering with Healthwatch.
  9. Report -

    Read the minutes from all our Board Meetings.
  10. Report -

    We wanted to gather local people’s experiences of lockdown, particularly when accessing and using health, social care and community support services.
  11. Report -

    Our Digital Communications Strategy outlines how we will engage and communicate effectively with our stakeholders and communities.
  12. Report -

    This Code of Conduct provides guidance on the responsibilities and conduct expected from representatives of Healthwatch.
  13. Report -

    This document outlines outlines our approach to compliments, comments and complaints and how you can contact us regarding these.
  14. Report -

    All employees, board members and volunteers associated with Healthwatch South Tees (HWST) have a responsibility to put the interests of the organisation before their own personal pursuits.
  15. Report -

    This policy and associated procedures outline the steps taken to ensure decisions are evidence based and lead to substantive impact in the community for all staff, board and volunteers.
  16. Report -

    This document outlines the process of expressing an interest in becoming a Partnership Board Member for Healthwatch South Tees.
  17. Report -

    This Recruitment Pack provides details of our recruitment process, gives guidance on the core competencies we request from our Board members, and outlines the key requirements of the role.
  18. Report -

    This Terms of Reference document outlines our purpose and the role, activities, requirements and governance of our Partnership Board.
  19. Report -

    In October 2020 we launched our GPs, Ongoing Treatments and Wellbeing survey.
  20. Report -

    The Tees Valley Healthwatch Network worked together to co-design a survey with Tees, Esk and Wear Valley NHS Foundation Trust (TEWV) which enabled us to gain an insight into people’s experiences of accessing mental health and well-being services.
  21. Report -

    At the end of 2021, Healthwatch teams across the North East worked collaboratively to gain feedback from the general public about their experiences of local dentistry.
  22. Report -

    A look back at all of the key work we have done over the last 12 months across South Tees.
  23. Report -

    A South Tees Focus
  24. Report -

    As part of Redcar and Cleveland Borough Council’s Fair Cost to Care Exercise, we worked in collaboration to produce a survey.
  25. Report -

    We received feedback through our information and signposting service regarding Ravenscar Surgery which included suggestions for updates to the website and improvements to the patient experience.
  26. Report -

    'Waiting Well' is a regionwide programme that aims to support patients who are waiting for planned care such as knee and hip replacements.
  27. Report -

    We are pleased to present Healthwatch Redcar and Cleveland's Annual Report for 2022/23.
  28. Report -

    Report from Youth Focus North East about the insight into youth sexual health - November 2023
  29. Report -

    Tees Valley Youthwatch were asked to provide feedback on a Document that was produced by Healthwatch Middlesbrough and Healthwatch Redcar and Cleveland, called “I need to see a Doctor!”
  30. Report -

    This report highlights all of the work we have carried out so far.

    It includes feedback from our menopause event, responses from consultation surveys and identifies improvements to support services that are required locally which would improve experiences.
  31. Report -

    Redcar and Cleveland Council have commissioned Healthwatch to evaluate their Adult Social Care Services. This is our first report, we looked at the letters sent to people who use Adult Social Care, for the purposes of the report who spoke to groups of people and completed an online survey. Once the report was completed the local authority provided feedback on how this information will be used going forward.
  32. Report -

    In August 2023 we produced our GP Resource in collaboration with a range of professionals in response to the most common questions we heard from local people. We also wanted to raise awareness of the changes that are now in place in GP practice teams, to help people understand how to make the most of the range of options available from this service.

    Following the launch, we received many positive comments from health care professionals. We wanted to find out if our GP resource was helpful to local people as well as professionals. With this purpose, we carried out a number of engagement activities in order to collect evidence of the impact of the resource on local people.
  33. Report -

    Tees Valley Healthwatch Network worked in partnership with North East Commissioning Support on behalf of the North East and North Cumbria Integrated Care Board (NENC ICB) with the aim of delivering a local review in response to the national requirement to improve the planning process for families, who care for an adult with a learning disability, when they can no longer support their family member to stay at home.

    The particular focus of this project is to improve support for families, carers, and older people with learning disability (aged 40+ to reflect the early onset of chronic health conditions such as dementia) by producing effective recommendations.

    We have produced a South Tees report of our findings from our engagement with adults with a learning disability, their carers and professionals.

    The Tees Valley Combined Report can also be found below.