This report details the findings of our survey and focus groups for South Tees. We received a total of 525 survey responses and spoke to 65 people during the six focus group sessions we facilitated. We made it our priority to connect with seldom heard groups to truly reflect the diversity of South Tees communities. During our focus groups, we spoke to carers, older people, ethnic minority groups and people with a visual impairment. The feedback from our survey showed:
- There is a lack of information on what services are available, what is open and how to access these services.
- Leaflets are not provided in different languages or large print and are not easily accessible.
- The resounding theme throughout the feedback is that people want to be given choices.
The full report from the Healthwatch Tees Valley Network, comprising Darlington, Hartlepool, Middlesbrough, Redcar & Cleveland, and Stockton on Tees can be found below.