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News and reports

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Nicola Arkless – Patient Involvement Facilitator - South Tees Hospitals NHS

Nicola works in the Patient Experience team based at James Cook University Hospital. The aim is to work with and learn from patients, carers and their family members experiences. This helps improve outcomes and make effective changes to services.
3 January 2025
Blog
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Katie Reed and Katie Bowes - Triage

Both Katie's work for Triage who are an employability and training provider working with people to improve their mental health.
8 November 2024
Blog

Reasonable Adjustments

The Reasonable Adjustment Campaign has been developed by the North East & Cumbria Learning Disability Network. It’s aims are to:
Raise awareness of people’s rights to reasonable adjustments
Raise awareness of the legal obligation of health & care services to provide reasonable adjustments
Support health & care services to provide reasonable adjustments
Support health & care services to document and share reasonable adjustments
28 October 2024
Advice and Information

Dr Hannah Brown and Paul James - Reasonable Adjustment Digital Flag consultation video

The video features Paul James, Learning Disability and Autism Advisor Lived by Experience, at a consultation with GP Dr Hannah Brown, GP and subject matter expert for the Reasonable Adjustment Digital Flag.
28 October 2024
Advice and Information

Reasonable Adjustment Digital Flag - Why this is important for people with a learning disability

Paul James, Learning Disability and Autism Advisor Lived by Experience at NHS England, talks about the benefits of the Reasonable Adjustment Digital Flag for people with a learning disability.
28 October 2024
Advice and Information
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Redcar and Cleveland Adult Social Care Groups and Services Mapping

Redcar and Cleveland Council have commissioned Healthwatch to evaluate their Adult Social Care Services. This short report is to provide context into the work carried out to review and expand the current mapping information about groups and services throughout Redcar and Cleveland.
23 October 2024
Report
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Kathy Jackson - Allied Health Professional

Kathy is an Allied Health Professional, Doctoral student, and a service user of Health and Social Care Services.
21 October 2024
Blog
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Redcar and Cleveland Adult Social Care Improving Satisfaction Levels

Redcar and Cleveland Council have commissioned Healthwatch to evaluate their Adult Social Care Services. This project is to review ASC customer satisfaction questionnaires, with recommendations on how to increase sampling and return rates.
18 October 2024
Report
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Sandra Blades - Growing Older Coordinator

Sandra works as a Growing Older Coordinator for the GO Project at the Citizen Advice Bureau based in Redcar.
14 October 2024
Blog

GP Roadshows

As part of our priorities for 2024-2025 priorities, we are conducting a number of GP Roadshow activities across South Tees to share information that will help people get the best out of their health and care services.
5 September 2024
News
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Multicultural Event Report

As well as increasing awareness of Healthwatch South Tees, workshops were held to identify what health and care services these communities use, the barriers they face in accessing these services and most importantly discussing solutions to remove them.

Our report includes a summary of the key findings and recommendations to improve access to services.
30 August 2024
Report

Emergency prescriptions

This is a service to request a limited emergency supply of a medicine you’ve completely run out of.
27 August 2024
Advice and Information

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