News and reports

You and Your General Practice (YYGP) describes what practices and patients can expect of each other and has been developed to help patients get the best from their GP team.

We are proud to nominate the Diabetes Specialist Nursing Team at James Cook University Hospital for their outstanding dedication and impact in diabetes care. This exceptional team works tirelessly across both inpatient and outpatient settings, educating patients, families, carers, and hospital staff to promote self-care, independence, and confidence in managing diabetes.

Today, we proudly celebrated Anthony as one of our Spotlight Award winners — a heartfelt recognition of his incredible contributions as a Healthwatch volunteer.

Jayne Henderson, Practice Manager at Prospect Surgery, nominated the practice and its dedicated team for a Spotlight Award in recognition of their outstanding commitment to patient care.

In the heart of our frontline services, where compassion meets challenge, Paul stands out—not for seeking recognition, but for the quiet, unwavering way they change lives every single day.

At We Are With You Redcar and Cleveland, we are proud to shine a spotlight on the extraordinary team of volunteers who are the backbone of our support services for young people and adults facing challenges with drugs and alcohol.

One of our Community Champions, Kerri Brems is proud to nominate Alex for her outstanding dedication and impact as a volunteer at ARCH Teesside.

At the heart of our community lies a truly special place: the Woodside Dementia Hub. Recently, four heartfelt nominations highlighted the incredible work of the Hub’s staff and volunteers, painting a picture of a space filled with empathy, support, and genuine care.

Eston PCN’s Lisa Bowyer has been awarded a Spotlight Certificate in recognition of her outstanding contribution to improving healthcare access for people with learning disabilities. As a Learning Disability Primary Care Link Worker, Lisa has pioneered a compassionate and community-driven initiative that is making a real difference.

Rachel is a Registered Manager at Meadowvale Homecare who's office is based on Redcar High Street in the heart of our local community.

For the last year we have been working with Redcar and Cleveland’ Borough Council’s Adult Social Care department to improve their service. We’re pleased to share some improvements in our ongoing efforts to enhance this service. These improvements are driven by the valuable feedback we’ve received from the community.

Over a year ago, Healthwatch South Tees received feedback from a local GP practice about issues with clinic and discharge letters from South Tees Hospitals NHS Foundation Trust.