1. James Cook University Hospital - Ward 12 Enter and View

    Report -

    We received a complaint regarding Ward 12 at The James Cook University Hospital which had been routed via the Department of Health, CQC and Healthwatch England.

  2. Access to GP Services

    Report -

    We received intelligence through engagement activities and our Information & Signposting service that people were experiencing difficulties in making appointments at their GP surgeries.

  3. Engagement with Young People on Sexual Health Services

    Report -

    We met with Tees Valley Public Health Services and agreed that we would gather views of young people on current sexual health services, if there were any barriers to them using sexual health services and how they would like services to be delivered.

  4. GP Surgery Feedback: Woodside Surgery, Loftus

    Report -

    We received intelligence suggesting that there was an issue with the appointment system at Woodside Surgery. Following on from this we carried out engagement work to see if other people had similar experiences.

  5. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.