Advice and Information

There is now a new way for the public to access crisis mental health support by calling NHS 111 and selecting option 2 for mental health support.

You may be eligible to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).

A new British Sign Language (BSL) Video Relay Service for Deaf and BSL (British Sign Language) users across the region has been launched. The new initiative enhances accessibility and communication between frontline staff and patients.

What is Martha's Rule? Martha Mills died in 2021 after developing sepsis in hospital, where she had been admitted with a pancreatic injury after falling off her bike. Martha’s family’s concerns about her deteriorating condition were not responded to, and in 2023 a coroner ruled that Martha would probably have survived had she been moved to intensive care earlier.

If you have sight or hearing loss below is some information, advice and services to help you identify what you need to live as independently as possible.

How to apply for a free digital 'Just can't wait' toilet card.

*This doesn’t guarantee access to the toilet. However, using the widely recognised card has proven to help.

In the UK, they run a clinic, adviceline, outreach services and advocacy programmes that provide medical care, information and practical support to excluded people such as destitute migrants, sex workers and people with no fixed address.

How can you be more inclusive and Deaf Aware?

Information about dentistry in Redcar and Cleveland.

The Teeswide Safeguarding Adults Board (TSAB) is the statutory body that sets the strategic direction for safeguarding adults.

In January we held 3 workshops with members of the public to inform their new patient involvement strategy.

NHSE Complaints Procedure