Advice and information | Healthwatch Redcar And Cleveland

#JustAsk: Information & Signposting - When you need it most!

It is our statutory duty to provide people with information and signposting so they can make informed choices when accessing health and social care services.

Healthwatch Leaflets

Who are we? An accessible guide to Healthwatch

Find out how you can be supported by your local Healthwatch with these BSL videos and easy-to-read guides.

Person being helped by carer

Making a complaint about social care services – what should you expect?

Here we look at six things you should expect when making a complaint about social care services.

GP Waiting Room

Accessibility checklist for GP surgeries

Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

Nurse with Patient and Carer

Thinking about end of life care for you and your family

End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

Lady on the bus

Do you need help getting to hospital?

Find out what support is available to help you travel to your hospital appointments

lady in GP waiting room

Registering with your GP: understanding your rights

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

women talking on phone

Where can I go to get help for my health out of hours?

Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

24 December 2018

Elderly woman smiling face on to the camera

What should you expect from home care services?

The number of people being cared for in their own homes is increasing but what should you expect from home care services?

Woman helping an elderly man use a IPad

The Accessible Information Standard - What you can expect from services

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

Dentist looking at a dental x-ray

10 top tips to get the most out of your dental appointment

Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

29 November 2016

GP sitting opposite a patient about to take their tempreature

10 top tips to get the most out of your GP appointment

We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

25 November 2015