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Report -
During September 2017 we visited 41 GP Practices across South Tees.We provided them with our new contact details and information leaflets, anticipating that this information would be displayed throughout every practice in the area. -
Report -
We received a number of comments and concerns from the public regarding domiciliary care provision at an event. We responded to this by carrying out further work to gather feedback of domiciliary care services to identify if they were meeting needs. -
Report -
This report seeks to evaluate patient and public awareness of urgent care and out of hours services within South Tees and to determine if people are aware of alternative pathways available to them. -
Report -
Stroke rehabilitation was highlighted as a priority area for South Tees Clinical Commissioning Group through its IMProVE programme (Integrated Management and Proactive Care for the Vulnerable and Elderly). -
Report -
We carried out engagement activities with people living with dementia and their carers to gather their views and experiences. -
Report -
We met with the Health Visiting and School Nursing Service Manager and the School Nursing Professional Lead to discuss the best ways of involving young people in the development of the School Nursing Service. -
Report -
We met with Tees Valley Public Health Services and agreed that we would gather views of young people on current sexual health services, if there were any barriers to them using sexual health services and how they would like services to be delivered. -
Report -
We held our annual event on Thursday 7 July 2016 at Redcar & Cleveland Leisure and Community Heart, presenting our annual report and gathering opinions from members of the public. -
Report -
We received intelligence suggesting that there was an issue with the appointment system at Woodside Surgery. Following on from this we carried out engagement work to see if other people had similar experiences. -
Report -
Following previous findings, we decided to launch a survey to find out which health and social care services young people found difficult to access. -
Advice and Information -
Find out what support is available to help you travel to your hospital appointments -
Advice and Information -
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
Here we look at six things you should expect when making a complaint about social care services. -
Report -
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. -
News -
Help us to engage with your local community! -
News -
Find out about the Local Offer in Redcar and Cleveland, and how it can support young people with special educational needs and disabilities. -
Report -
This focus group was held at Newport Hub with members of the Regional Refugee Forum’s Health Working Group. All members of the group were either going or had been through the asylum seeker application process. -
Report -
We established links with two different community groups that engage with parents and carers of Special Educational Needs and Disability (SEND) children and young people, and invited them to attend focus groups. -
Report -
A new Autism Core Capabilities Framework is being developed to provide workforce training programmes aimed at improving the lives of children, young people and adults with autism. -
Report -
At a time of increasing pressure on NHS services and financial budgets, this research highlights how people want to be more involved in the management of their care and to make joint decisions with professionals. -
News -
Our latest consultation asks people between the age of 14 and 25 what they think are the causes of poor mental health and they think could be done to prevent mental health issues from developing. -
News -
We'd like to hear about your experiences of living with arthritis, to help improve services and celebrate those that work well. -
News -
NHS leaders across the North East and North Cumbria are encouraging people to get involved in a series of engagement roadshows taking place this autumn. -
News -
We'd like you to share your views and experiences by completing a short survey. -
News -
We are currently gathering views on a range of health and social care topics. -
News -
We all value the NHS, so let’s make it even better this year! Tell us about your experiences of health and social care, and the changes that you would like to see made locally, in our online survey. -
News -
CQC’s new #DeclareYourCare campaign encourages people to speak up about their experiences of care – both good and bad - which is essential for helping health and social care services learn and improve the quality of care. -
News -
THE children’s critical care unit at The James Cook University Hospital in Middlesbrough has become one of the first units of its kind in the country to be independently commissioned to provide high dependency care. -
News -
We Care You Care has been developed to provide relevant and accessible information to carers. -
Advice and Information -
Find out how you can be supported by your local Healthwatch with these BSL videos and easy-to-read guides. -
Report -
The following report has been shared at the South Tees Health and Wellbeing Executive and Live Well Board. We have produced a second version taking into account feedback from relevant members which have been highlighted in pink throughout the report.