Listening to Local Experiences at Ormesby Library

Blog - 22 April 2026

Today, Healthwatch visited Ormesby Library, which was welcoming residents for both its usual library services and a chair-based exercise group
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Digital Support Conversations

People shared mixed views on digital health. Some found online systems hard to use and missed being able to phone for appointments, while others valued text reminders and email contact with GPs. Concerns were raised about privacy when checking in digitally at hospital.  Information on the NHS app and Pharmacy First were shared. 

Experiences of Health Care

Experiences of care were mixed: some praised excellent treatment at James Cook University Hospital, while others reported long waits and lack of follow‑up, particularly in respiratory care.

Feedback on GP Services

GP access varied, with long phone queues discouraging some people from seeking help. Information about local digital and carer support services was shared, and residents expressed interest in future Healthwatch involvement.

Of the 5 blood pressure readings taken during the event, 

  • 3 were within a healthy range,
  • 1 was slightly raised, and
  • 1 was identified as high. 

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