Our work priorities

Hospital discharge was identified as a key quality priority for the Trust in 2025/2026. In response, we were invited to lead a collaborative engagement initiative focused on improving discharge processes and patient outcomes.

As part of our 2025/2026 priorities, we carried out a series of engagement activities between April and June 2025 with 11 care homes across South Tees.

In 2025 we held Health and Wellbeing Events across four key locations: Thorntree, Redcar, Hemlington, and Grangetown.

Together Connect is a collaborative network of organisations and individuals, developed from our Community Champions initiative. Its purpose is to work smarter, connect services, and create better outcomes for local people.

Over a year ago, Healthwatch South Tees received feedback from a local GP practice about issues with clinic and discharge letters from South Tees Hospitals NHS Foundation Trust.

For the last year we have been working with Redcar and Cleveland’ Borough Council’s Adult Social Care department to improve their service. We’re pleased to share some improvements in our ongoing efforts to enhance this service. These improvements are driven by the valuable feedback we’ve received from the community.