Lisa Bowyer Leads the Way with Inclusive Health Care Café

Eston PCN’s Lisa Bowyer has been awarded a Spotlight Certificate in recognition of her outstanding contribution to improving healthcare access for people with learning disabilities. As a Learning Disability Primary Care Link Worker, Lisa has pioneered a compassionate and community-driven initiative that is making a real difference.
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🏥 Introducing the Health Care Café

Lisa has established a Health Care Café within a local library—a welcoming, informal space designed specifically for individuals who may find traditional healthcare settings overwhelming. Held monthly, these sessions offer:

  • Health information and signposting
  • Height, weight, BMI, and blood pressure checks
  • Easy-read leaflets and accessible health education
  • Direct communication with GP surgeries to share health data

This initiative ensures that people with learning disabilities receive the support they need in a setting that feels safe and familiar.

💬 A Person-Centred Approach

Lisa’s approach is deeply person-centred, focusing on making individuals feel at ease and working at a pace that suits them. Her warm, compassionate manner helps reduce anxiety and builds trust—key factors in encouraging engagement with healthcare services.

🤝 Building Community Connections

The Health Care Café is a collaborative effort, run in partnership with the local library and supported by the wider Primary Care Network (PCN). Lisa works closely with social prescribers and health and well-being coaches to provide holistic support, ensuring that attendees benefit from a wide range of services.

📈 Driving Positive Change

Lisa’s work has led to tangible improvements in healthcare outcomes for people with learning disabilities, including:

  • Increased uptake of annual health checks
  • Better access to screening and vaccinations
  • Reduction in health inequalities
  • Enhanced quality of life

Her efforts have empowered individuals who previously struggled to engage with their GP practices, helping them take proactive steps toward better health.

💖 A Well-Deserved Recognition

Lisa Bowyer’s dedication, empathy, and innovative thinking have not only transformed lives but also set a shining example of inclusive healthcare practice. Her Spotlight Certificate is a testament to the impact of her work and the value of compassionate care.