Additional Work
We worked alongside adults and unpaid carers to shape the planning, design and delivery of Adult Social Care services. Using a range of engagement methods, we made sure people’s voices were heard. This work provided rich insight into real life experiences, helping to better understand how services impact daily life, personal outcomes and overall quality of life.
Related content
Redcar and Cleveland Adult Social Care Groups and Services Mapping
Redcar and Cleveland Council have commissioned Healthwatch to evaluate their Adult Social Care Services. This short report is to provide context into the work carried out to review and expand the current mapping information about groups and services throughout Redcar and Cleveland.
Report
Redcar and Cleveland Adult Social Care Improving Satisfaction Levels
Redcar and Cleveland Council have commissioned Healthwatch to evaluate their Adult Social Care Services. This project is to review ASC customer satisfaction questionnaires, with recommendations on how to increase sampling and return rates.
Report
Redcar and Cleveland Adult Social Care Letters
Redcar and Cleveland Council have commissioned Healthwatch to evaluate their Adult Social Care Services. This is our first report, we looked at the letters sent to people who use Adult Social Care, for the purposes of the report who spoke to groups of people and completed an online survey.
Report