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Report -
We received a number of comments and concerns from the public regarding domiciliary care provision at an event. We responded to this by carrying out further work to gather feedback of domiciliary care services to identify if they were meeting needs. -
News -
CQC’s new #DeclareYourCare campaign encourages people to speak up about their experiences of care – both good and bad - which is essential for helping health and social care services learn and improve the quality of care. -
News -
Over the last few months, we have been exploring ideas to extend our reach and connect with more isolated and digitally excluded local people during the Covid pandemic. -
News -
Nominations for the 2022 STAR Awards are now closed* -
News -
Healthwatch England have recently devised the 'Your Care, Your Way' campaign to highlight the importance of accessible information within health and social care. -
Blog -
Julie Christie – Social Prescriber, Greater Middlesbrough Primary Care Network -
News -
Redcar & Cleveland Borough Council are currently planning future residential and home care services which will better meet the needs of those they support now and in the future. -
Blog -
Delivering bespoke care to adults in and around East Cleveland. -
News -
NHS health workers will be striking on four out of five days in the week beginning Monday 6 February – the most since industrial action got underway in December. -
Report -
As part of Redcar and Cleveland Borough Council’s Fair Cost to Care Exercise, we worked in collaboration to produce a survey. -
Blog -
Forget Me Not cards were designed to help people living with dementia, with learning difficulties or physical disabilities as well as those who are too poorly or frail to communicate their needs and preferences when they are in hospital. -
Blog -
Vitti is a Senior Support Worker and part of her role is to have a duty of care to ensure that the people we support receive the best care/support required to lead a happy and fulfilled life. -
Blog -
I offer services to Deaf, hard of hearing and those seeking advice and guidance around possible hearing loss. -
Blog -
Nur Fitness is based in Middlesbrough and is an award winning community organisation which is very passionate and dedicated to helping women & children become healthier. -
News -
‘Share for Better Care’, a new campaign launched by Healthwatch, aims to help address health inequalities across England.
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News -
We had a record amount of nominations this year. See below for details of each nomination #HWSTSTARS -
News -
Celebrating those who have gone above and beyond in health and social care! See below for all those nominated, shortlisted and winners from each category.
#HWSTSTARS -
Blog -
MATRIX Neurological is a registered charity based in Middlesbrough that works Tees Valley wide. Lived experience led we support children and young people living with the effects of an acquired brain injury following an accident or illness. We also provide peer-led practical and emotional support to their families. -
Blog -
Lorna is the Active Forests Coordinator for Guisborough Forest which is one of four Forestry England sites across the UK that are leading green social prescribing projects. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Report -
We received intelligence through engagement activities and our Information & Signposting service that people were experiencing difficulties in making appointments at their GP surgeries. -
Report -
The STAR pilot extends evening and weekend opening times for patients from 6.30pm to 9.30pm Monday to Friday and 8am to 8pm on weekends and bank holidays to ensure patients get the right care, first time through a single point of access. -
Report -
During August 2017 we received information from Middlesbrough Deaf Centre, highlighting issues affecting some of their service users in accessing various health and social care services. -
News -
The General Medical Council would like to get your thoughts on proposed changes to how doctors collect and reflect on patient feedback. -
Report -
During September 2017 we visited 41 GP Practices across South Tees.We provided them with our new contact details and information leaflets, anticipating that this information would be displayed throughout every practice in the area. -
Report -
This report seeks to evaluate patient and public awareness of urgent care and out of hours services within South Tees and to determine if people are aware of alternative pathways available to them. -
Report -
We received intelligence suggesting that there was an issue with the appointment system at Woodside Surgery. Following on from this we carried out engagement work to see if other people had similar experiences. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
News -
We'd like to hear about your experiences of living with arthritis, to help improve services and celebrate those that work well. -
News -
We'd like to ask anyone who wants to thank those who have helped them during the COVID-19 crisis to get in touch, and we'll share these messages across our platforms. -
Report -
This case study explores how a local GP Practice decided to be more proactive in identifying people on their register who were responsible for caring for others, because many of them don't identify as a carer. -
News -
Previously known as My Right to Healthcare, GP Access cards allow people who aren't registered with a GP practice, have no fixed address or identification to communicate their right to healthcare. -
Report -
In October 2020 we launched our GPs, Ongoing Treatments and Wellbeing survey.