1. Dental Health Care Access for the Disabled & Infirm

    Report -

    Based on patient experience received regarding access issues to dental care for people with mobility problems, we attended the NHS England Call to Action Event where one of the objectives for discussion was Access.

  2. Update on dental services in the North East and Yorkshire

    News -

    NHS England has released updated guidance on dentistry, and how treatment will be different in response to coronavirus.

  3. The STAR Awards 2022 - nominations closed

    News -

    Nominations for the 2022 STAR Awards are now closed*

  4. Healthwatch South Tees Dental Survey

    News -

    A growing issue for local people is not being able to access NHS dental services.

  5. Dentistry Myth Busting: Dispelling the most common rumours relating to NHS dentistry

    News -

    Healthwatch teams across the North East have seen a significant increase in concerns from the public around getting to see their local dentist.

  6. Collaborative Dentistry Report - North East Healthwatch Teams

    Report -

    At the end of 2021, Healthwatch teams across the North East worked collaboratively to gain feedback from the general public about their experiences of local dentistry.

  7. 2021 / 22 Annual Report. 'Championing What Matters to You'.

    News -

    A look back at all of the key work we have done over the last 12 months across South Tees.

  8. Claire Balmforth – RNID Near You Co-ordinator

    Blog -

    I offer services to Deaf, hard of hearing and those seeking advice and guidance around possible hearing loss.

  9. Dentistry Information

    Advice and Information -

    Information about dentistry in Redcar and Cleveland.

  10. Share your feedback to improve care in your community

    News -

    ‘Share for Better Care’, a new campaign launched by Healthwatch, aims to help address health inequalities across England.

  11. Ellie Graham - Teesside Advocacy Team Leader People First

    Blog -

    Ellie works for People First Independent Advocacy, a charity offering statutory and non-statutory services in the Teesside area.

  12. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  13. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  14. James Cook University Hospital - Ward 12 Enter and View

    Report -

    We received a complaint regarding Ward 12 at The James Cook University Hospital which had been routed via the Department of Health, CQC and Healthwatch England.

  15. Evaluation of Patient Experience at the South Tees Access & Response (STAR) Scheme

    Report -

    The STAR pilot extends evening and weekend opening times for patients from 6.30pm to 9.30pm Monday to Friday and 8am to 8pm on weekends and bank holidays to ensure patients get the right care, first time through a single point of access.

  16. A Focus on Hearing Loss

    Report -

    During August 2017 we received information from Middlesbrough Deaf Centre, highlighting issues affecting some of their service users in accessing various health and social care services.

  17. NHS 111 Service Feedback

    Report -

    We regularly attend the North East Ambulance Service Healthwatch Forum. At a previous meeting, we were informed that the next meeting would focus on the 111 service and that this would involve a discussion and opportunity to feed back local views.

  18. Patient Experience of Outpatient Services at The James Cook University Hospital

    Report -

    Outpatient services have been identified as a priority for NHS South Tees Clinical Commissioning Group. We were approached by NHS South Tees Clinical Commissioning Group to support them to complete this piece of work.

  19. 'Your Experience' Survey of Local Hospitals

    Report -

    We asked 41 patients from Redcar Primary Care Hospital and James Cook University Hospital about their experiences of appointments.

  20. Have Your Say on How Doctors Collect Patient Feedback

    News -

    The General Medical Council would like to get your thoughts on proposed changes to how doctors collect and reflect on patient feedback.

  21. NHS Long Term Plan Engagement

    Report -

    At a time of increasing pressure on NHS services and financial budgets, this research highlights how people want to be more involved in the management of their care and to make joint decisions with professionals.

  22. Evaluation of the Audiology Department at James Cook University Hospital

    Report -

    We conducted an Enter & View at the Audiology Department at James Cook University Hospital to see how patients with hearing loss are supported.

  23. Patient and Carer Experience of Cancer Care and Support

    Report -

    Discussion with Macmillan Involvement Workers confirmed that the growth in cancer survivorship in recent years has led to an increase in the number of people requiring follow-up care.

  24. Investigating Domiciliary Care

    Report -

    We received a number of comments and concerns from the public regarding domiciliary care provision at an event. We responded to this by carrying out further work to gather feedback of domiciliary care services to identify if they were meeting needs.

  25. Young People's Involvement in the Development of Redcar & Cleveland School Nursing Service

    Report -

    We met with the Health Visiting and School Nursing Service Manager and the School Nursing Professional Lead to discuss the best ways of involving young people in the development of the School Nursing Service.

  26. Engagement with Young People on Sexual Health Services

    Report -

    We met with Tees Valley Public Health Services and agreed that we would gather views of young people on current sexual health services, if there were any barriers to them using sexual health services and how they would like services to be delivered.

  27. Young People's Survey on Health Services

    Report -

    Following previous findings, we decided to launch a survey to find out which health and social care services young people found difficult to access.

  28. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments

  29. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  30. Redcar and Cleveland Local Offer

    News -

    Find out about the Local Offer in Redcar and Cleveland, and how it can support young people with special educational needs and disabilities.

  31. NHS Long Term Plan Focus Group: Regional Refugee Forum (NE)

    Report -

    This focus group was held at Newport Hub with members of the Regional Refugee Forum’s Health Working Group. All members of the group were either going or had been through the asylum seeker application process.

  32. Response to Core Capabilities Framework for Supporting Autistic People Consultation

    Report -

    A new Autism Core Capabilities Framework is being developed to provide workforce training programmes aimed at improving the lives of children, young people and adults with autism.

  33. NHS Long Term Plan - Local Engagement Report

    Report -

    At a time of increasing pressure on NHS services and financial budgets, this research highlights how people want to be more involved in the management of their care and to make joint decisions with professionals.

  34. Share Your Experience of Arthritis Support

    News -

    We'd like to hear about your experiences of living with arthritis, to help improve services and celebrate those that work well.

  35. Integrated health and care – inviting communities and individuals to have their say

    News -

    NHS leaders across the North East and North Cumbria are encouraging people to get involved in a series of engagement roadshows taking place this autumn.

  36. What are your views on Personal Health Budgets?

    News -

    We'd like you to share your views and experiences by completing a short survey.