1. People's Experiences of Living with Dementia in Redcar and Cleveland

    Report -

    We carried out engagement activities with people living with dementia and their carers to gather their views and experiences.

  2. What is a Community Champion?

    News -

    Community Champions are at the heart of Healthwatch - read on to find out why!

  3. Jane Cousins - Primary Care Network (PCN) Social Prescriber Team Leader

    Blog -

    Delivering social prescribing for the residents of Redcar costal (Via GP referral)

  4. The STAR Awards 2022 - nominations closed

    News -

    Nominations for the 2022 STAR Awards are now closed*

  5. Your Care, Your Way

    News -

    Healthwatch England have recently devised the 'Your Care, Your Way' campaign to highlight the importance of accessible information within health and social care.

  6. Are you struggling to access health and care services this winter?

    News -

    With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones.

  7. Your Future Your Care

    Report -

    As part of Redcar and Cleveland Borough Council’s Fair Cost to Care Exercise, we worked in collaboration to produce a survey.

  8. Forget Me Not Cards – I wish I had known about them years ago

    Blog -

    Forget Me Not cards were designed to help people living with dementia, with learning difficulties or physical disabilities as well as those who are too poorly or frail to communicate their needs and preferences when they are in hospital.

  9. Vitti Addis - Senior Support Worker in Supported Living

    Blog -

    Vitti is a Senior Support Worker and part of her role is to have a duty of care to ensure that the people we support receive the best care/support required to lead a happy and fulfilled life.

  10. Claire Balmforth – RNID Near You Co-ordinator

    Blog -

    I offer services to Deaf, hard of hearing and those seeking advice and guidance around possible hearing loss.

  11. Alison Watson-Shields

    Blog -

    Alison works for Young At Heart ULO CIC which is a user led organisation set up by and for people living with dementia and their care partners to access holistic activities and peer support.

  12. Jan Rock - Founder and CEO MATRIX Neurological

    Blog -

    MATRIX Neurological is a registered charity based in Middlesbrough that works Tees Valley wide. Lived experience led we support children and young people living with the effects of an acquired brain injury following an accident or illness. We also provide peer-led practical and emotional support to their families.

  13. Lorna Routledge - Active Forests Coordinator for Guisborough Forest

    Blog -

    Lorna is the Active Forests Coordinator for Guisborough Forest which is one of four Forestry England sites across the UK that are leading green social prescribing projects.

  14. James Cook University Hospital - Ward 12 Enter and View

    Report -

    We received a complaint regarding Ward 12 at The James Cook University Hospital which had been routed via the Department of Health, CQC and Healthwatch England.

  15. Evaluation of the Eye Clinic Liaison Officer Service at James Cook University Hospital

    Report -

    The Eye Clinic Liaison Officer (ECLO) service at James Cook University Hospital provides support to people with sight loss. The aim of this work was to gather the views of service users to evaluate the benefits and impact of the service.

  16. NHS 111 Service Feedback

    Report -

    We regularly attend the North East Ambulance Service Healthwatch Forum. At a previous meeting, we were informed that the next meeting would focus on the 111 service and that this would involve a discussion and opportunity to feed back local views.

  17. Patient Experience of Outpatient Services at The James Cook University Hospital

    Report -

    Outpatient services have been identified as a priority for NHS South Tees Clinical Commissioning Group. We were approached by NHS South Tees Clinical Commissioning Group to support them to complete this piece of work.

  18. 'Your Experience' Survey of Local Hospitals

    Report -

    We asked 41 patients from Redcar Primary Care Hospital and James Cook University Hospital about their experiences of appointments.

  19. Evaluation of the Audiology Department at James Cook University Hospital

    Report -

    We conducted an Enter & View at the Audiology Department at James Cook University Hospital to see how patients with hearing loss are supported.

  20. Patient Feedback on Specialist Stroke Rehabilitation

    Report -

    Stroke rehabilitation was highlighted as a priority area for South Tees Clinical Commissioning Group through its IMProVE programme (Integrated Management and Proactive Care for the Vulnerable and Elderly).

  21. Share Your Experience of Arthritis Support

    News -

    We'd like to hear about your experiences of living with arthritis, to help improve services and celebrate those that work well.

  22. Integrated health and care – inviting communities and individuals to have their say

    News -

    NHS leaders across the North East and North Cumbria are encouraging people to get involved in a series of engagement roadshows taking place this autumn.

  23. CQC #DeclareYourCare

    News -

    CQC’s new #DeclareYourCare campaign encourages people to speak up about their experiences of care – both good and bad - which is essential for helping health and social care services learn and improve the quality of care.

  24. Children’s critical care unit is one of the first of its kind

    News -

    THE children’s critical care unit at The James Cook University Hospital in Middlesbrough has become one of the first units of its kind in the country to be independently commissioned to provide high dependency care.

  25. Help us share thanks to key workers who are working tirelessly to keep us safe!

    News -

    We'd like to ask anyone who wants to thank those who have helped them during the COVID-19 crisis to get in touch, and we'll share these messages across our platforms.

  26. Lung cancer specialist calls for people to be aware of the signs of the devastating disease

    News -

    A leading lung cancer doctor has called on people across the region to contact their GP if they are worried about potential lung cancer symptoms.

  27. Join the Big Conversation with Tees, Esk and Wear Valleys NHS Foundation Trust!

    News -

    People across Teesside are being asked to share their views to help improve mental health and learning disability services.

  28. Tees hospital trust now at forefront of UK robotic surgery

    News -

    SOUTH Tees Hospitals NHS Foundation Trust has become one of only three NHS trusts in the country to have three of its own surgical robots - and now has the potential to become a national centre of excellence.

  29. Experiences of GP access, Ongoing Treatments and Wellbeing Throughout the Pandemic

    Report -

    In October 2020 we launched our GPs, Ongoing Treatments and Wellbeing survey.

  30. Annalice Argyle - The Recovery Advocates and Consultants

    Blog -

    Working with those who have become marginalised through substance misuse and/or their mental health.

  31. What is a GP referral and how can you get one?

    Advice and Information -

    When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.

  32. Information for the public on industrial action

    News -

    The NHS is already facing record demand on urgent and emergency care services. Industrial action means these services will be under increased pressure so it is vital that people use the services available appropriately.

  33. NHS faces its biggest week of strikes – what you need to know

    News -

    NHS health workers will be striking on four out of five days in the week beginning Monday 6 February – the most since industrial action got underway in December.