1. Investigating Domiciliary Care

    Report -

    We received a number of comments and concerns from the public regarding domiciliary care provision at an event. We responded to this by carrying out further work to gather feedback of domiciliary care services to identify if they were meeting needs.

  2. Young People's Involvement in the Development of Redcar & Cleveland School Nursing Service

    Report -

    We met with the Health Visiting and School Nursing Service Manager and the School Nursing Professional Lead to discuss the best ways of involving young people in the development of the School Nursing Service.

  3. Patient Awareness of Urgent Care and Out of Hours Services

    Report -

    This report seeks to evaluate patient and public awareness of urgent care and out of hours services within South Tees and to determine if people are aware of alternative pathways available to them.

  4. Evaluation of the Eye Clinic Liaison Officer Service at James Cook University Hospital

    Report -

    The Eye Clinic Liaison Officer (ECLO) service at James Cook University Hospital provides support to people with sight loss. The aim of this work was to gather the views of service users to evaluate the benefits and impact of the service.

  5. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  6. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  7. Patient Experience of Outpatient Services at The James Cook University Hospital

    Report -

    Outpatient services have been identified as a priority for NHS South Tees Clinical Commissioning Group. We were approached by NHS South Tees Clinical Commissioning Group to support them to complete this piece of work.

  8. GP Practice Visits

    Report -

    During September 2017 we visited 41 GP Practices across South Tees.We provided them with our new contact details and information leaflets, anticipating that this information would be displayed throughout every practice in the area.

  9. Speak up and help improve health and social care services in Redcar and Cleveland!

    News -

    We all value the NHS, so let’s make it even better this year! Tell us about your experiences of health and social care, and the changes that you would like to see made locally, in our online survey.

  10. CQC #DeclareYourCare

    News -

    CQC’s new #DeclareYourCare campaign encourages people to speak up about their experiences of care – both good and bad - which is essential for helping health and social care services learn and improve the quality of care.

  11. Children’s critical care unit is one of the first of its kind

    News -

    THE children’s critical care unit at The James Cook University Hospital in Middlesbrough has become one of the first units of its kind in the country to be independently commissioned to provide high dependency care.

  12. We Care You Care

    News -

    We Care You Care has been developed to provide relevant and accessible information to carers.

  13. A Conversation About ‘Wellbeing’ BAME Communities – Arabic and Urdu Women

    Report -

    We were asked by the Integrated Care System to hold conversations with people across the North East and North Cumbria around the themes of health and wellbeing. We spoke to twelve women from Black, Asian and Minority Ethnic (BAME) communities.

  14. A Conversation About ‘Wellbeing’ Adults with Learning Disabilities

    Report -

    We were asked by an integrated care partnership to host a focus group with adults with learning disabilities in Middlesbrough. We wanted to find out the most important things that contribute to their overall wellbeing.

  15. Who are we? An accessible guide to Healthwatch

    Advice and Information -

    Find out how you can be supported by your local Healthwatch with these BSL videos and easy-to-read guides.

  16. Board Meeting Minutes

    Report -

    Read the minutes from all our Board Meetings.

  17. Our Future: Young People Speak Up about Mental Health

    Report -

    This report presents key findings from our mental health work with almost 500 young people.

  18. Help us share thanks to key workers who are working tirelessly to keep us safe!

    News -

    We'd like to ask anyone who wants to thank those who have helped them during the COVID-19 crisis to get in touch, and we'll share these messages across our platforms.

  19. Read our latest reports!

    News -

    We have recently published three new reports outlining our engagement work in the community!

  20. What does kindness mean to you?

    News -

    Mental Health Week is 18 – 22 May 2020. We recognise these are very difficult times, but amazingly, we have seen so many acts of kindness and support that have made a huge difference to people’s lives during lockdown.

  21. #JustAsk: Information & Signposting

    Advice and Information -

    Got a health and social care query? Get in touch with us!

  22. "Get on with it": Exploring Arthritis Experiences of the Over 50s across South Tees

    Report -

    As arthritis was recognised as a common condition among those aged over 50 across South Tees, we decided to take a closer look into arthritis care experiences.

  23. How can a GP Practice raise awareness of caring roles?

    Report -

    This case study explores how a local GP Practice decided to be more proactive in identifying people on their register who were responsible for caring for others, because many of them don't identify as a carer.

  24. Update on dental services in the North East and Yorkshire

    News -

    NHS England has released updated guidance on dentistry, and how treatment will be different in response to coronavirus.

  25. Become a Healthwatch Community Champion!

    News -

    We rely on local people sharing information with us.

  26. Read the Summer Edition of 'Beautiful Inside and Out' Magazine

    News -

    'Beautiful Inside and Out' is a magazine published by Public Health South Tees as part of an ongoing awareness campaign aimed at improving the uptake of cancer screening.

  27. Lung cancer specialist calls for people to be aware of the signs of the devastating disease

    News -

    A leading lung cancer doctor has called on people across the region to contact their GP if they are worried about potential lung cancer symptoms.

  28. New Obesity Strategy unveiled by UK Government

    News -

    New measures and a 'Better Health' campaign are being launched to encourage people to maintain a healthy weight to beat coronavirus and protect the NHS.

  29. Carer's Leave: Open Government Consultation

    News -

    The government is currently running a consultation to seek views on a proposal to give employees with caring responsibilities one week of unpaid leave each year.

  30. Volunteering Handbook

    Report -

    An introduction to volunteering with Healthwatch.