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1. Young People's Survey on Health Services

   Report - 1 June 2016

   Following previous findings, we decided to launch a survey to find out which health and social care services young people found difficult to access.

2. Evaluation of Patient Experience at the South Tees Access & Response (STAR) Scheme

   Report - 1 August 2016

   The STAR pilot extends evening and weekend opening times for patients from 6.30pm to 9.30pm Monday to Friday and 8am to 8pm on weekends and bank holidays to ensure patients get the right care, first time through a single point of access.

3. NHS 111 Service Feedback

   Report - 1 October 2016

   We regularly attend the North East Ambulance Service Healthwatch Forum. At a previous meeting, we were informed that the next meeting would focus on the 111 service and that this would involve a discussion and opportunity to feed back local views.