Influencing change

Over a year ago, Healthwatch South Tees received feedback from a local GP practice about issues with clinic and discharge letters from South Tees Hospitals NHS Foundation Trust.

For the last year we have been working with Redcar and Cleveland’ Borough Council’s Adult Social Care department to improve their service. We’re pleased to share some improvements in our ongoing efforts to enhance this service. These improvements are driven by the valuable feedback we’ve received from the community.